Fundamentals of Business Process Management
In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives.
The book is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Table of contents
| Pages : | 546 |
| Size : | 17.7 MB |
| File type : | |
| Downloads: | 78 |
| Created: | 2022-02-02 |
| License: | CC BY |
| Author(s): | Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers |
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